I had a great experience with Durham Rose. By far the most interactive self-design studio on the market – you’re given autonomy over every aspect of a ring, rather than mix-and-matching from preset selections as with competitors. Superb customer service with constant communication throughout the process. Delighted with the ring. Hopefully my girlfriend says yes to give this a happy ending!

Fantastic Fantastic customer service from start to finish. The quality of the ring was superb and attention to detail on the design made the engagement ring perfect for what I had envisioned to give to my partner.

I got the ring on Friday, I just wanted to say thank you. I love it! thank you so much for all your help, I am sure she will love it!

Excellent from start to finish. The team were extremely knowledgeable and guided me through the whole process from acquisition of diamond to final ring design. Faye took the time to understand exactly what I was looking for and I couldn’t be more pleased with the end result. I would highly recommend Durham Rose.

The ring has arrived Faye and it is STUNNING! I really love it and the sizing seems just right. I wasn’t feeling nervous until now but suddenly it is very exciting and real. Amazing! Thank you so much for the card too. Such a lovely touch.

I did unwrap and it’s brilliant. Came out far better than what I could have imagined, it’s stunning. Love the metal work and definitely made the right decision on the bigger Ruby. Thank you for helping me design this ring. Looking forward to Christmas, shame it’s still a couple of months away.

The ring is perfect thank you, but more importantly Becky loves it as well! We are officially engaged, everything went to plan thankfully

An honest account of my experience… Natalie was extremely helpful through-out the whole process. I don’t think I’m exaggerating when I say I was quite an inquisitive/borderline difficult customer when it came to the assurances needed from the company. Natalie went out of her way countless times to ensure I had all the information necessary. Natalie was extremely professional, insightful and her knowledge is second to none in knowing what elements constitute in making the perfect ring. My fiancé and I are smitten with the ring…

Stunning design with a personal service! It has been an absolute pleasure to work with Natalie at Durham Rose. From the first conversation through the design process, she has made it an exciting and personal experience. Thanks to her I have a stunning ring which is one of a kind! Most importantly for me, she was interested in what I wanted to achieve and didn’t try to fit to one of a set of standard designs. I can’t praise her enough, it was like working with a friend. Thank you so very much! I would highly recommend Durham Rose!

Absolutely recommended! Natalie is very skilled design consultant and able to guide you through the end-to-end process. She is very transparent and an excellent communicator. I couldn’t wish for better!

I received the ring late morning, it looks absolutely beautiful, fingers crossed Emma likes it too! Thanks so much for all your help

The ring arrived in good time this morning. It is beautiful and exactly as I had hoped it would be. Thank you for everything you have done,

From start to finish From start to finish, the process has been a pleasure. Perfectly tailored around your needs and requirements while providing a unique and magical experience. Can’t recommend highly enough. If you want bespoke look no further!

Very professional and really listen to… Very professional and really listen to your needs. Very helpful in the design and creative process.

Can We say thank you so much for making our dream ring a reality! I can’t believe how amazing it is!

My fiancée Natalie absolutely loves the ring. My thanks to you and the team at Durham Rose for making this all possible!

Lovely service and very helpful & patient with designing a ring with a man with ZERO clue about jewellery, but with very specific requirements. The ring is beautiful. So happy.

The best experience Working with Durham Rose to design my partner’s engagement ring was the best decision I could’ve made! Natalie was so helpful and patient during the process, and the final product was more beautiful than I could have hoped! I highly recommend coming here if you are having trouble finding the right engagement ring, or already know you want to design your own.

Thank you! It went really well and she loves the ring!! I dropped it in her glass of prosecco

Great service! Great service!

The ring arrived in good time this morning. It is beautiful and exactly as I had hoped it would be. Thank you for everything you have done,

Durham rose were amazing. From the start to finish the process has been so professional and they were very open to all my ideas and my thoughts. I’m so happy with the final product!

The process was very exciting and loved everything about the final ring! The proposal went very well and she loved the ring so much she wants to sleep with it on!

Absolutely flawless Absolutely flawless, by far the best service and product I’ve ever received… I cannot thank Natalie Von Koettlitz enough…. From the nervous first contact to the bespoke CAD design in the after hours that suited my awkward long shifts, to the renders and step by step quotes that suited my budget. To the request ‘I want the centre diamond to sparkle and dance when the light hits it’ which by the way was excelled so much more than i thought even possible… And most importantly getting delivered before we went to Venice for the weekend so I could propose in the most romantic way possible… Thankyou Durham Rose and Natalie we will be back for Matching Wedding Rings;-) P.s Just a quick note while we were in Venice we happened to pass a jewelry store with an equivalently priced single diamond ring in the window and when comparing i was amazed at how superior our ring was in every way… without our ring to compare the shop ring looked lovely but when comparing we noticed the shop ring had a bluey tint and definitely didnt sparkle as much…. For anyone reading this I hope this settles any doubts as I highly recommend this company and Natalie 😉

I did unwrap and it’s brilliant. Came out far better than what I could have imagined, it’s stunning. Love the metal work and definitely made the right decision on the bigger Ruby. Thank you for helping me design this ring. Looking forward to Christmas, shame it’s still a couple of months away.

“Absolutely recommended! Natalie is very skilled design consultant and able to guide you through the end-to-end process. She is very transparent and an excellent communicator. I couldn’t wish for better!”

Having looked around many jewelry shops, I was somewhat uninspired by the diamond rings I saw on offer within my budget. I contacted Durham Rose in a bid to get some inspiration and ideas. I wanted something different to what i had seen in the various shops I had visited. I was contacted by Jordan and invited to a casual chat about my requirements. Jordan is a very enthusiastic, professional and friendly person and I immediately felt at ease dealing with him. Although my input into the actual design of the ring was relatively small (compared to what I have read from other previous customer reviews), I really loved the design of the ring. The stand-out part for me was the advice Jordan gave me on specifying the band material and stone. Communication throughout the process was fantastic. Never pressured and very relaxed. The ring arrived beautifully packaged and presented and it far surpassed my expectations. I can’t wait to propose and hand it to my girlfriend. She will love it! The slightly daunting task of choosing an engagement ring was transformed by Durham Rose into a fantastic exciting experience. I would highly recommend them to everyone. Service of this caliber is a rarity these days!